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Houseoftents
No hassle

No hassle. All happened as explained and on tome

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customer
Oct 25, 2024 7:47 PM
Houseoftents
Houseoftents – Octagonal marquee.

Octagonal marquee.
Delivery was prompt, no extra charges. Was a bit worried I’d be stung for import duties as it was a German company, but it was all in the purchase price.
Boxes were severely damaged, but that was the delivery company, not Houseoftents. When I emailed to report the damage they responded promptly, asking us to check for damage or missing parts. Everything was there, but was a couple of small holes in the roof of the marquee. When I sent a photo, they responded quickly and dispatched a replacement immediately. Very impressed with the marquee, which appears very sturdy, and with the communication and customer service, which was excellent. Will definitely buy from them again if I need another marquee.

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Becky Sargent
Oct 16, 2024 12:31 PM
Houseoftents
Incorrect parts, but quality tent

Tent delivered promptly. Some poles were incorrect, some missing. It took 10 days for this to be resolved properly and I suspect that there was a problem with the suppliers as even the second set they sent me were incorrect. However I am impressed with the design and quality of the tent and suspect it will be durable. It seems sturdy even in windy conditions.

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Vivian Fox
Oct 10, 2024 9:04 AM
Houseoftents
Fantastic customer service

Fantastic customer service! Great tents, perfect for every occasion!!

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Customer
Sep 30, 2024 10:57 AM
Houseoftents
Amazing quality marquee at a great price

Amazing quality marquee at a great price

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Mrs G
Sep 28, 2024 6:29 AM
Houseoftents
Carport Anthracite grey

I recently bought a Carport.
I was a bit dissapointed with the product not having support and some difficults in assembling, but the product itself is high quality and value for money.

Also, the support team is excellent, and I truly appreciate their prompt replies and actions.

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Kotaro
Sep 22, 2024 12:38 AM
Houseoftents
Bought a very beautiful Pergola

Bought a very beautiful Pergola. Delivery was very fast

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Andreas Smalinsky
Sep 20, 2024 5:15 PM
Houseoftents
We are very happy with our gazebo…

Very easy ordering and delivery process. We are very happy with our gazebo, it suits our needs for an easy setup and pack down at markets

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Rebecca
Sep 16, 2024 8:13 PM
Houseoftents
Great customer service when I had an…

Great customer service when I had an issue.

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customer
Sep 9, 2024 4:04 AM
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