Service was professional and friendly. Step by step information given through the whole procedure.

Praga Medica was an excellent clinic to deal with. Dr Alexander was very straight forward and efficient. All of my communications with the clinic were through our coordinator Blanka. Blanka was prompt and thorough in answering all of my questions and concerns and in facilitating communications within the clinic. This was a very stressful time for my husband and I and, although we didn’t have the outcome that we would have wished, it was still a positive experience. Thank you,

Sandra was informative prior to arriving and put my mind at ease. Everyone at the Neovise clinic were lovely. It’s a very busy place so there’s a bit of waiting on your first visit. The pre assessment I felt was quite basic in relation to the one I had in the UK and the rooms where equipment was in had a constant traffic and doors opening,people rushing past, whilst you were being tested on machines that needed a dark room, Like I say, busy. The assessment I had originally in the UK had around 13 machines and this experience was more like a standard eye test at Specsavers. I felt confident though due to the results being the same outcome so I’m glad I’d explored RLE before I went to Prague or I think I’d have worried it was basic for a pre op. I felt a little bit intimidated at the consultation part as I had a few questions and the consultant laughed a few times after my questions and spoke animatedly to my interpreter in Czech which made me feel really uncomfortable. It may have been nothing but felt that my questions were daft or something so it made me reluctant to ask anymore to her. I covered them off afterwards. The end of assessment and decision time, I felt under pressure and made me anxious. I wanted to explore the laser incision a little more but I felt a bit rushed to sign up and pay. Lucas was standing over me as I was in a room with a lady typing up contracts and taking payment, but I guess the clinic is so busy, they are trying to navigate the next person. The operation day, again, you feel like you’re on a wheel as so many people are sitting waiting for their op and getting eye drops in a cycle together but in some ways, I felt it desensitised the situation and I didn’t feel as nervous talking to people waiting for the same thing. Thomas was lovely and kept popping back to talk things through to prepare us. I asked him a lot of questions and he was calm and happy to reassure even though it was so busy. Operating team were fab and my surgeon spoke English which really helped. Procedure in both eyes at the same time was quick and the theatre was high tech and spotless. After the procedure you just basically get dressed and you go. I think I would have preferred for my one taxi they provide to be after the procedure as I felt a bit all over the place and overwhelmed and couldn’t see properly which was a bit unnerving. No one offered to call a taxi which was a similar experience after the assessment, the after the appointment/op part could do with a little bit more aftercare. I returned early morning the next day which was only 18 hours after the op and the consultant was lovely. She seemed to be happy with my eyes – didn’t give much away. She was less concerned about being as careful as I was told to be and said that I could go back the gym after a week or so, but I had been told by someone else to leave it until my 4 week eye testing so a bit disjointed in that sense which left me confused. Was there for 10 mins and that was it, done. All pretty straight forward. I am almost 4 weeks after the procedure now and my eyesight has significantly improved. It’s still blurry and find myself squinting a lot, light sensitivity is still an issue and halos haven’t reduced at all so driving as when cloudy and cars have headlights on it in the dark isn’t an option yet. I have my eye test in the UK in a few days and I’m keen for someone to look at my eyes. Since my follow up at the clinic I’ve had no communication with Praga Medica until today apart from when I contacted them as was a bit worried at 2 weeks as didn’t know what to expect. The fantastic aftercare that I read about in reviews has been none existent until today, 4 weeks later, asking me for a review. This was my concern about going overseas but I’ve got in with it as it was my choice. Overall the experience was good. Just a little fine tuning and some thought into aftercare.

From the very beginning Praga Medica was supportive of our infertility journey. Even with the time difference from Prague to Canada, they were supportive and open with communication. Even though we had a few different representatives from the company once we were in Prague, we felt safe and secure with our decision to do IVF international. Thank you Praga Medica, Becuase of the dedicated staff at the ivf clinic, we are now expecting our first child May 8 2019.

The experience was made very pleasant with English speaking guide and information that was clear and easy to understand. My procedure was very professional, quick and successful. Really glad l decided on getting it done and appreciating the benefits.
Carol Robertson

Veronika (person I interacted with pre-trip) was outsanding. Very confident in expertise of Dr Tovarek. Positive outcome from surgery.
Negative: first opthamologist (dont know name) was very pushy in terms of making a quick decision re type of lens 24 hours day before surgery.

Professional service, pretty affordable prices. Qualification of specialists is under no doubt.